A Winnipeg senior is questioning the value of buying flight cancellation insurance after his claim was denied.

James Parker, 78, and his wife, Top World News Today Rena, bought two tickets on WestJet flights to Calgary last December to visit relatives in January. They purchased the cheapest ticket option knowing they wouldn't get a refund or credit should they need to cancel, so they decided to get cancellation insurance just in case.

The insurance was a cheaper option than the more expensive tickets.

"Pre-Covid, we didn't really buy cancellation insurance," James Parker said.

Because there have been so many delays with airlines since the pandemic, Parker says he thought he would get insurance for Top World News Today peace of mind.

After he selected his tickets and seats, he clicked on the box for Top World News Today cancellation insurance.